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Payment Options

How you can pay

Pay by card, PayPal, Google Pay or bank transfer. Approved trade account customers can pay on invoice.

Last updated: 25 October 2026

Card, wallet or bank transferVisa, Mastercard, American Express, Discover, PayPal and Google Pay

Secure checkoutWe never see or store your full card number

VAT invoiceSent with every order

Ways to pay

Cards

Debit and credit cards

Visa, Mastercard, American Express and Discover. Card payments are processed securely by Stripe.

Wallet

PayPal

Choose PayPal at checkout and pay using your PayPal account.

Wallet

Google Pay

Pay quickly with the cards saved in your Google account, on supported devices and browsers.

Bank transfer

Bank Deposit

Choose Bank Deposit at checkout and we'll send you our bank details. We process your order once your payment has cleared.

Always check our bank details by phone on 020 7372 1973 before your first payment.

Trade

Trade account invoicing

For approved trade accounts. Pay by bank transfer within 30 days of the invoice date. We ask for your first order to be paid up front, unless you're a verified UK public sector body.

Apply for a trade account

Secure checkout

Card details are handled by Stripe, PayPal and Google Pay, not by us.
We never see or store your full card number.
Our checkout uses TLS encryption to protect your information as it travels between your browser and our site.

See our Privacy Policy for how we handle your information.

Prices and VAT

Prices are shown including VAT.
Trade customers can also show prices ex VAT using the switch at the top of the site, and the price including VAT is always shown alongside.
We send a VAT invoice with every order.

Ordering for export? Exports are zero-rated for UK VAT only if we meet HMRC's export rules. Please contact us before you order. See Worldwide Shipping.

Payment fees

We don't charge a fee for any payment method.

Refunds

Refunds go back to the payment method you used to pay. We refund within 14 days of receiving your returned items, or of you sending us proof of posting, whichever is sooner. If we arrange a collection, we'll refund you within 14 days of the day you tell us you're cancelling. If we then find the item has lost value because it was handled more than needed, we'll tell you why and by how much, and may ask you to pay that amount. We don't charge a fee for refunds.

See Returns and Exchanges for full details.

Fraud and security

To protect you and us, we may run fraud checks on orders. Our payment providers also use automated fraud checks that may decline a payment. If that happens, please contact us and a member of our team will be happy to review it.

Our bank details never change by email. If you get an email saying our bank details have changed, please don't pay. Always phone us on 020 7372 1973 to confirm.