Buy on account with 30 day terms
Open a trade account with DIYTools.com and order on 30 day credit terms, with trade pricing and a named contact for your account. To apply, just email us a few details and we'll take it from there.
Last updated: 25 October 2026Who can apply
Trade accounts are for businesses and organisations buying for their trade, business or profession.
Companies and firms
- Limited companies
- Limited liability partnerships (LLPs)
- Sole traders
- Partnerships
UK public sector bodies
- Schools, colleges and universities
- Councils
- Government departments
All accounts are approved at our discretion, subject to credit checks. We set a credit limit for each account.
How it works
- Send us your detailsEmail sales@diytools.com with the information listed below. We'll reply within a few working days.
- We run a credit checkWe check your business with credit reference agencies before we approve the account.
- We confirm your account and credit limitOnce approved, we'll confirm your account, your credit limit and that our Trade Terms of Sale apply.
- Your first order is paid up frontYour first order needs to be paid before dispatch. Verified public sector bodies don't need to prepay.
- Then order on accountAfter that, you can order on account and pay within 30 days of the invoice date.
What to send us
To apply, email sales@diytools.com with:
- Company name and registered address
- Company number and VAT number (if you have them)
- Business type (limited company, LLP, sole trader, partnership or public sector body)
- Contact details for the people who handle purchasing and accounts
- Trade references, if available
- The name and position of the person applying, who is authorised to apply for the business
- Confirmation that you have read and accept the DIYTools.com Trade Terms of Sale, which will apply to all your orders
The "Apply by email" button at the top of this page opens an email with this list ready to fill in.
Public sector bodies
We offer credit to verified UK public sector bodies, including schools, colleges, universities, councils and government departments.
- Verification first. Before your first order, we verify your organisation and purchasing contact by phone, using official contact details.
- No prepayment once verified. Your first order doesn't need to be paid up front once we've verified you.
- Registered sites only. We deliver only to your organisation's registered sites.
- Credit limits apply. We set a credit limit for each account.
To place an order, email your official purchase order to sales@diytools.com. We accept purchase orders on our Trade Terms of Sale. If your organisation needs its own terms to apply, please tell us before you order so we can agree them in writing.
Credit checks and your data
When you apply, we carry out credit checks with credit reference agencies (currently Experian and Creditsafe). For sole traders, partners, directors and anyone giving a personal guarantee, this may include checking personal credit history, and the agency may keep a record of the search, which other organisations may see. Please make sure the people whose details you give us know about this.
You can read how we use your information in our Privacy Policy, and how Experian uses it in the Credit Reference Agency Information Notice (CRAIN), and how Creditsafe uses it in Creditsafe's privacy notice (creditsafe.com).
Personal guarantees
We may ask a director or owner to give a personal guarantee for the account. We usually ask for this if the business is under 3 years old. This is a separate signed document, and we recommend you take independent advice before signing it.
Account terms at a glance
| Term | What it means |
|---|---|
| Payment | 30 days from the invoice date, by bank transfer. |
| Late payment | We may charge interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998, and we may suspend the account. |
| Unwanted items | Trade returns within 30 days, only with our prior authorisation and at our discretion. Items must be unused and resaleable. We may charge a 15% restocking fee. We may not be able to accept special order or non-stock items. |
| Faulty or wrong items | We'll always put these right. Please report visible damage or missing items within 48 hours of delivery. Report other faults within 14 days of discovering them, and no later than 12 months from delivery. |
| Trade pricing | Trade pricing is for approved account customers. We may refuse any order, limit quantities, or withdraw trade pricing at our discretion. This doesn't affect orders we've already accepted. |
The full trade terms are in our Terms and Conditions (trade customers).
Keep your payments safe
Our bank details never change by email. If you get an email saying our bank details have changed, please don't pay. Always phone us on 020 7372 1973 to confirm before you make a payment.
